Accession Number:

ADA159265

Title:

Design Considerations for Human-Computer Dialogues.

Descriptive Note:

Technical note,

Corporate Author:

NAVY PERSONNEL RESEARCH AND DEVELOPMENT CENTER SAN DIEGO CA

Personal Author(s):

Report Date:

1977-04-01

Pagination or Media Count:

22.0

Abstract:

Major policy and programming decisions in the areas of manpower and personnel management are made under severe time constraints and with very limited amounts and kinds of information. Interactive management systems IMSs are being developed that provide a computational vehicle that may enable managers to make better use of their time and to consider problems in novel ways. However, the design of IMSs is a difficult and complex tasks due to problems in identifying, measuring, and relating diverse design considerations. Most of the factors affecting the design of IMSs may be classified into one or more of the following categories Environment, User, Hardware, Software, Models of the Problem, Data Base, Situations, and User-System Interface. The objective of of this report is to reduce the scope of the design problem to a manageable proportion by focusing upon the user-system interface and presenting select criteria for the design and evaluation of an operational IMS. The approach is to distill, from the available literature on man-computer dialogues, those criteria that will facilitate the design, implementation, utilization, and evaluation of conversational software for the user-system interface. The criteria refer to rules of thumb, which focus upon the ideal design that is where cost, time, and programming efforts are not a major consideration. The criteria suggest the construction of the best possible user-system dialogue given the current state-of-the-art hardware, software, and knowledge of dialogue requirements.

Subject Categories:

  • Administration and Management
  • Computer Programming and Software
  • Computer Hardware
  • Human Factors Engineering and Man Machine Systems

Distribution Statement:

APPROVED FOR PUBLIC RELEASE