A Survey of Civilian Food Service Management Training Programs
ARMY NATICK RESEARCH AND DEVELOPMENT CENTER MA
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To discover state-of-the-art techniques for possible use in the U.S. NavyMarine Corps food service management training programs, a survey of food service management training techniques in the private sector was conducted. Responses to comprehensive questionnaires were obtained by mail from 20 heads of industry training programs, 42 professors in college educational programs, and 183 trainees in college programs. The results stressed the importance of effective screening of applicants for training programs communicating goals of the programs to trainees, and ensuring motivation of trainees. Specific topics which should be covered in a comprehensive food service management training program were also indicated, including communications, computers, and 18 other topics. Various training techniques were rated for effectiveness, with the top five being seminarsgroup discussion, lectures, role playing, on-the-job training and laboratories, listed in order of declining effectiveness. It was further concluded that techniques for evaluation of training effectiveness should be flexible, with the evaluation technique carefully matching the training technique.
- Humanities and History
- Food, Food Service and Nutrition