Analysis of the U.S. Navy Food Service Recruiting Program. Part 1. Attitudes and Reenlistment Plans of Food Service Enlistees
ARMY NATICK RESEARCH AND DEVELOPMENT CENTER MA
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In an effort to improve food service recruiting and retention, Navy mess management specialists MSs were surveyed about their initial recruitment and their future reenlistment plans. About 42 reported that they did not want to become MSs in the first place, but accepted that rate as an expedient to get into the Navy. They reported receiving little recruitment information about the MS rate and believed that much of what they did receive was biased or untrue. Since inadequate recruiting information can cause later disillusionment, recruiters should be provided with more information about the MS rate, including visual aids. Only about half of the MSs planned to reenlist. Initially selecting more personnel oriented towards food service careers should lower costs in recruitment and training while improving morale and productivity. Many background factors were discovered to predict reenlistment plans. For example, older, married soldiers from small towns and those who have some college education were more likely to reenlist. Those planning to stay cited military benefits as a primary reason, while those planning to get out cited dissatisfaction with supervision and job conditions. To keep career people, therefore, the Navy should seek to maintain military benefits while trying to improve job conditions.
- Personnel Management and Labor Relations
- Food, Food Service and Nutrition