Development of Performance-Based Assessment Centers for Admissions Officers at the U.S. Military Academy
ARMY RESEARCH INST FOR THE BEHAVIORAL AND SOCIAL SCIENCES ALEXANDRIA VA
Pagination or Media Count:
Effective performance by admissions officers at West Point is critical to the continued accession of high quality cadets into the Academy. There are two classes of admissions officer at West Point--Admissions Officers proper, and Project Outreach Officers, whose mission is to assist minority students with career planning. In order that officers selected into both admissions officer positions be fully prepared for their duties, the Office of Director of Admissions designed and implemented performance-based assessment centers for both positions. These assessment centers were to be developmental in nature, featuring assessment of the strengths and weaknesses of incoming officers on behavioral dimensions important to success in their new positions, followed by individualized programs of remedial training. Through discussions with experienced admissions officers and their supervisors, the important behavioral dimensions of the admissions officer positions were identified. Job simulations were then developed to tap these dimensions. Associated workbooks and videotapes for assessor training were also developed.
- Administration and Management
- Humanities and History