The Nature and Use of Formal Control Systems for Management Control and Strategy Implementation.
TEXAS A AND M UNIV COLLEGE STATION DEPT OF MANAGEMENT
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Management control research from organization theory, accounting and business policy is reviewed, and a two-stage qualitative study of management control systems MCSs is reported. The study identified four MCS components-budget, policies and procedures, performance appraisal system, and statistical reports--that were used at the middle management level in business organizations. Each MCS component played a role during the control cycle of target setting, monitoring, and corrective feedback. The findings were used to propose two models--one model links the MCS to business-level strategy implementation, and the other model defines primary and secondary roles for MCS components in the management control process. Author
- Administration and Management