Accession Number:

ADA136398

Title:

A Normative Model of Work Team Effectiveness

Descriptive Note:

Interim rept.

Corporate Author:

OFFICE OF NAVAL RESEARCH ARLINGTON VA

Personal Author(s):

• Hackman, J. R.

Report Date:

1983-11-01

Pagination or Media Count:

84.0

Abstract:

Descriptive research on group performance has produced neither a set of empirical generalizations sturdy enough to guide the design and management of work teams, nor interventions that reliably improve team effectiveness. As an alternative, a normative model of group effectiveness is proposed and discussed. The model identifies potentially manipulable aspects of the group and its context that are particularly potent in promoting team effectiveness, and organizes those factors to make them useful in diagnosing the strengths and weaknesses of task-performing teams. The final section of the paper explores the implications of the normative model, and outlines the beginnings of an action model for creating and maintaining effective work groups in organizations.

Descriptors:

• *OPERATIONAL EFFECTIVENESS
• *ORGANIZATIONS
• *PERFORMANCE(HUMAN)
• *TEAMS(PERSONNEL)
• BEHAVIOR
• EFFICIENCY
• GROUP DYNAMICS
• HUMAN RESOURCES
• INTERPERSONAL RELATIONS
• JOB ANALYSIS
• MODELS
• OPTIMIZATION
• PERSONNEL MANAGEMENT
• RESOURCE MANAGEMENT
• SOCIAL PSYCHOLOGY

Subject Categories:

• Administration and Management
• Psychology
• Personnel Management and Labor Relations

Distribution Statement:

APPROVED FOR PUBLIC RELEASE