Effectiveness Measurement in the Marine Corps Real Property Maintenance Activity.
AIR FORCE INST OF TECH WRIGHT-PATTERSON AFB OH SCHOOL OF SYSTEMS AND LOGISTICS
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The overall objective of this thesis was to identify a measure or combination of measures of effectiveness that enable managers to evaluate RPMAs regardless of who provides the service. This objective included both defining measures of effectiveness for RPM, and developing a means of quantifying and reporting these measures. In pursuit of that objective, a literature search was conducted. Research revealed an organizational effectiveness model developed by Mahoney and Weitzel. This linear regression model, the General Business Model, was empirically developed from the perceptions of managers in 283 organizations. The model, as used, consists of four primary components, productivity, used, planning, reliability, and initiation. Before accounting data elements were selected as inputs to this model, it was necessary to consider the impact of the commercial activities program on the RPMA. The result was that accounting and inspection information specifications were developed to permit the proposed effectiveness measurement system to apply to the proposed effectiveness measurement system to apply to contractors that may in the future maintain Marine Corps Activities.
- Administration and Management
- Logistics, Military Facilities and Supplies