NARDAC Civilian DP Training: A Need for Management Attention.
NAVAL POSTGRADUATE SCHOOL MONTEREY CA
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Much has been written within the past few years concerning ways to improve morale, productivity and retention of persons in the data processing profession. The computer industry has been particularly vulnerable to problems in these areas because of rapid growth in terms of size and technology. The result has been high turnover rates in its work force. The Navy employs a substantial number of civilian data processors in its ADP community and there is no reason to believe that the Naval ADP manager it immune to encountering the same problems. This paper looks at the value of an in-house training program as a possible solution to these problems by showing why it may be an important source of intrinsic satisfaction to the employee. Attitudes in civilian industry are first discussed. A Naval ADP facility is examined for comparison purposes, its civilian employees surveyed to determine perceived effectiveness of the commands training program. The importance of adequately budgeting for training is established affirmatively. Author
- Administration and Management
- Humanities and History