Perceptions of a Methodology for the Development of Productivity Indicators.
AIR FORCE INST OF TECH WRIGHT-PATTERSON AFB OH SCHOOL OF SYSTEMS AND LOGISTICS
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The need for improving the ability to measure productivity is well documented in the literature. The U.S.A.F. Human Resources Laboratory established a contract with the Maryland Center for Productivity and Quality of Working Life to provide a means of productivity measures improvement. The Maryland Center then conducted a field test of the MCM in twenty-one Air Force units at ten bases. This thesis is a follow-on study to determine field test participants perception of the MCM output usefulness. The primary research assumption is that support for the MCM and its measures is dependent upon its perceived usefulness by the users. A questionnaire was developed and sent by the authors to the MCM field test participants. The responses were tabulated and analyzed through descriptive statistics. The participants perceived a slight degree of usefulness for the MCM and its measures. It was concluded by the authors that the MCM could provide base level managers with custom productivity indicators. Recommendations were made to increase MCM acceptance by top and middle manager. Author
- Personnel Management and Labor Relations