Why Productivity Efforts Fail,
CARNEGIE-MELLON UNIV PITTSBURGH PA GRADUATE SCHOOL OF INDUSTRIAL ADMINISTRATION
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Many programs of organizational change, while initially successful, do not persist. Persistence or institutionalization has been conceived as occurring by degrees, ranging from knowledge about the behaviors associated with the program to values supporting these behaviors. Five processes which affect the degree of institutionalization have been identified, and aspects of the structure of the change and organizational characteristics which affect the processes were also examined. Finally, recommendations, based on our findings, were enumerated as to what managers can do to facilitate persistence of change in their organization.
- Administration and Management
- Personnel Management and Labor Relations