Accession Number:

ADA106866

Title:

Systems Are Not Solutions: Issues in Creating Information Systems That Account for the Human Organization.

Descriptive Note:

Interim rept.,

Corporate Author:

UNIVERSITY OF SOUTHERN CALIFORNIA LOS ANGELES CENTER FOR EFFECTIVE ORGANIZATIONS

Personal Author(s):

• Mirvis,Philip H.
• Lawler,Edward E. , III

Report Date:

1981-06-01

Pagination or Media Count:

39.0

Abstract:

The results of two action research projects are reported. Both focus on changing the information systems in organizations. One involved public reporting of measure, the other use of measures for feedback purposes within the organization. In neither case did the changes in the information systems have the expected results. The implications of this for changes in organizations are considered and the point is made that systems are not solutions although sometimes they can aid in finding them.

Descriptors:

• *ORGANIZATIONS
• *HUMAN RESOURCES
• INFORMATION SYSTEMS
• PERSONNEL MANAGEMENT
• HUMAN RELATIONS

Subject Categories:

• Administration and Management
• Psychology

Distribution Statement:

APPROVED FOR PUBLIC RELEASE