Quality Circles in the Navy: Productivity Improvement or Just Another Program?
NAVY PERSONNEL RESEARCH AND DEVELOPMENT CENTER SAN DIEGO CA
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One attempt to overcome declines in productivity and product quality by means of employee involvement is the Quality Control Circle QC Program. QCs are groups of employees from the same work area who meet regularly on a voluntary basis to indentify and analyze work-related problems and recommend solutions to management. Interest in implementation of QCs is spreading rapidly in both the public and private sectors. This report provides information concerning QCs, presents the results of a questionnaire that assessed the interest and involvement of Navy organizations in productivity improvement programs in general and QCs in particular, and presents a plan, based on the results of the questionnaire, for implementing QCs in Navy organizations. Author
- Administration and Management
- Manufacturing and Industrial Engineering and Control of Production Systems