Targets for Team Skills Training.
Interim technical rept. no. 1,
GENERAL PHYSICS CORP COLUMBIA MD
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This paper explores what the research literature has to say about improving team skills through training. Primary emphasis is placed on team training in military contexts although this literature is supplemented by other relevant research and review material. The review points to team member coordination as practiced through communications as the central team skill theme. Both the frequency of occurrence and the content of coordination communications were found to differentiate between better performing and worse performing teams. Moreover, the research showed that through the introduction of appropriate support systems, teams could be trained to use targeted coordination communications more frequently. The available team training research literature was found to be extremely limited. Therefore, more studies are recommended which explicitly operationalize coordination communications for a variety of tasks with clear performance criteria. An important element in such research involves the development of support system such as strategy planning and team performance feedback mechanisms which encourage desired team coordination communications to take place. Author
- Humanities and History