An Analysis of Success in Systems Program Management.
Final rept. 29 Sep 80-27 Feb 81.
ADVANCED TECHNOLOGY INC ARLINGTON VA
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This study investigated the definition of, and causes for, success in United States Air Force system program management. The major activities were to 1 construct a classification of success criteria 2 identify the most successful Air Force system programs in the period 1965-1980 and 3 suggest the important reasons for system program management success. Data was gathered through 1 a survey questionnaire sent to current and former senior Air Force and Office of the Secretary of Defense personnel search of official historical and congressional records and 3 a review of published and unpublished literature. The study concluded that system program management success generally is defined more in terms of how well the deployed system performs than how close the program cost, schedule, and performance requirements were met. Likewise, the leading causes for success tend to be expressed by factors such as 1 user understanding of the systems military utility and 2 how well the system actually worked. The report suggests that a program manager, to be successful, must above all else be able to thoroughly articulate the systems end use with this understanding, programmatic structure and decisions can be properly defined and defended through every level of the acquisition organization. Author
- Administration and Management