A Method for Determining Common Core Personnel and Training Requirements
ARMY RESEARCH INST FOR THE BEHAVIORAL AND SOCIAL SCIENCES ALEXANDRIA VA
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The problem addressed in Work Unit CALLSIGN was that of developing a method that allowed training program developers to determine training content based on the assumption that hardware aspects of a job will change according to progress made in the state of the art. The specific objective was to develop a method that training managers or planners could use in defining the content or core training programs in particular, rather stable job classifications. There are many military - and civilian - jobs that depend on the incumbents knowledge of a great number of specifics about particular systems, both software and hardware. As the hardware or software changes, the worker must learn new aspects about the job in order to be able to continue to perform it. Thus, when the dictating machine became available, the secretarys need for shorthand was minimized. Although there are still situations when a secretary needs to be able to use shorthand, the dictating machine made it possible for the acts of dictation and transcription to be time-separated. The author no longer has to have his secretary physically present the secretary no longer must wait until the author finishes his thought. The services of dictationtranscription were magnified manyfold. Thus, the technological evolution brought an enlargement of the pool of personnel who were able to perform a similar service. Certain other skills came into play. While the secretary no longer had to learn shorthand, developing a proficiency that would allow her to keep pace with the dictation, she did have to learn how to use the new machine and how to function within the new administrative structure that the machine imposed on the working environment.
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