Impact of Automation upon Air Traffic Control System Productivity/Capacity (ARTS III).
FEDERAL AVIATION ADMINISTRATION WASHINGTON D C SYSTEMS RESEARCH AND DEVELOPMENT SERVICE
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This report documents the results of a study to assess the impact of the Automated Radar Terminal System ARTS 3 upon air traffic control system capacity. It is based upon on-site measurements of air traffic activity, controller work pace, controller workload indicators, and staffing at the San Antonio, Texas and San FranciscoOakland, California TRACONS. Measurements were taken of both the pre-ARTS 3 and post-ARTS 3 environments and comparisons made to determine the direction and degree of change attributable to ARTS 3. The results indicate that direction and degree of change attributable to ARTS 3. The results indicate that the ARTS 3 system has reduced controller workload and increased system capacity by 10.5. A reasonable estimate of the productivity increase is 8.5. Author
- Terminal Flight Facilities
- Air Navigation and Guidance
- Human Factors Engineering and Man Machine Systems