Questionnaire Construction Manual
OPERATIONS RESEARCH ASSOCIATES PALO ALTO CA
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This manual has been prepared primarily for the use and guidance of those who are tasked to develop or administer questionnaires as part of Army field tests and evaluations. The general content and concepts, however, should be useful to anyone involved in constructing or administering surveys, interviews, or questionnaires. Chapters 2-10 present guidance on preparing, assembling, and arranging items in questionnaires. Chapter 11 discusses the importance of and procedures for pretesting, and Chapter 12 gives respondent characteristics that influence questionnaire results. Chapter 13 deals briefly with analysis and evaluation of responses, and Chapter 14 discusses interview presentation.
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