Application of Queueing Theory to the Review and Validation of Foreign Military Sales (FMS) Cases
ARMY ARMAMENT COMMAND ROCK ISLAND IL COST ANALYSIS DIV
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The application of queueing, or waiting-line, theory to the review and validation of Foreign Military Sales FMS cases by the Cost Analysis office of an Army Materiel Development and Readiness Command major subordinate command is presented in this report. Queueing analysis is applied to determine the behavior characteristics of the processing system so that management can take appropriate action to reduce the total time in the system. The primary characteristics analyzed are the expected length of the queue, the expected number of cases in the system, the expected waiting time, and the expected turnaround time. Queueing theory is described, and the application to FMS cases presented, to also serve as an aid in the solution of similar types of waiting- line problems.
- Administration and Management
- Operations Research