Problem Solving for Managers.
Study project rept.,
DEFENSE SYSTEMS MANAGEMENT SCHOOL FORT BELVOIR VA
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The purpose of this paper is to describe a technique for problem solving by managers. Although problem solving is widely discussed in management literature, it is normally approached as a general theory that does little to help the working manager solve the problems that confront him daily. The technique described in this paper provides a step-by-step means to assist the manager identify the real, underlying problem, not just the symptom. It then provides a guide for the manager to use to solve the problem after he has accurately identified it. Also included in the paper are examples of role play exercises that are effective training vehicles for teaching this technique of problem solving. Author
- Administration and Management
- Numerical Mathematics