Development of Behaviorally Based Rating Scales for Evaluating the Performance of U. S. Navy Recruits
Final rept. Jun 1974-Aug 1975
PERSONNEL DECISIONS RESEARCH INST MINNEAPOLIS MN
Pagination or Media Count:
This report describes development and field testing of job performance rating scales for the job of Navy recruiter. Over 800 critical incidents describing different facets of effective and ineffective recruiting performance were obtained from field recruiters and recruiter supervisors representing all seven recruiting areas. These incidents were classified into the following nine dimensions 1 Locating and Contacting Qualified Prospects 2 Gaining and Maintaining Rapport 3 Obtaining Information from Prospects and Making Good Person-Navy Fits 4 Salesmanship Skills 5 Establishing and Maintaining Good Relationships in the Community 6 Providing Knowledgeable and Accurate Information About the Navy 7 Administrative Skills 8 Supporting Other Recruiters and the Command and, 9 Dedication to the Job.
- Personnel Management and Labor Relations