Characteristics of Critical Leadership Incidents in the Navy
BATTELLE HUMAN AFFAIRS RESEARCH CENTERS SEATTLE WA
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Critical incidents involving leadership problems encountered in the Navy were elicited from 70 Navy officers. Each incident included problem, leader action taken and incident outcome. Of 301 original incidents, 31 were discarded as incomplete. The remaining 270 incidents were rated by five Navy enlisted veterans who received careful training in the judgmental task but were blind with respect to the hypotheses under study. Judgments involved the type of problem involved in the incident six types were identified, the leadership action taken the French and Raven, 1959, modes of interpersonal power, the difficulty of the problem, the pressure of the setting, and the outcomes in terms of effect on performance and morale. Ratings displayed acceptable reliability.