A Failure of Job Enrichment: The Case of the Change That Wasn't.
YALE UNIV NEW HAVEN CONN DEPT OF ADMINISTRATIVE SCIENCES
Pagination or Media Count:
A job enrichment project undertaken by the management of a stock transfer department of a large bank is evaluated. The project involved creation of semi-autonomous work groups, intended to function as miniature stock transfer departments within the larger department. Quantitative and qualitative data on the effects of the change are reported.
- Personnel Management and Labor Relations