On the Coming Demise of Job Enrichment.
YALE UNIV NEW HAVEN CONN DEPT OF ADMINISTRATIVE SCIENCES
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Job enrichment rapidly is becoming one of the most widely used behavioral science strategies for organizational change. And there is scattered but compelling evidence that, under certain conditions, the technique can lead simultaneously to both improved productivity and to an increase in the quality of employee work experiences. Yet observations of on-going job enrichment projects in a number of organizations suggest that the approach is failing in practice at least as often as it is succeeding--and that its future as a strategy for personal and organizational change may be bleak. This report a explores a number of frequently-observed errors in implementing job enrichment that can lead to failures of the technique, and b identifies a number of ingredients found to be common to most of the successful job enrichment projects that were observed.
- Personnel Management and Labor Relations