Accession Number:



Intelligent Transportation Systems: Urban and Rural Transit Providers Reported Benefits but Face Deployment Challenges

Descriptive Note:

[Technical Report, Congressional Report]

Corporate Author:

United States Government Accountability Office

Report Date:


Pagination or Media Count:



Selected large and medium urban transit providers have deployed most Intelligent Transportation Systems ITS technologies, such as automatic vehicle location AVL and electronic fare payment. Most of these providers reported sharing data collected from ITS with the public or regional transportation providers to enable technology innovations and improve regional planning. Large and medium urban transit providers have also deployed advanced types of ITS technologies, such as smart phone applications to provide passengers with travel information and mobile ticketing. GAO estimates that small urban and rural transit providers are using security systems, computer-aided dispatch, AVL, and geographic information systems to, among other things, monitor safety and security and improve record-keeping and billing capabilities. However, most small urban and rural transit providers are not using other ITS technologiessuch as automatic passenger counters or electronic fare paymentdue to the cost of the technologies or because there is no perceived need.

Subject Categories:

  • Administration and Management
  • Information Science
  • Surface Transportation and Equipment

Distribution Statement:

[A, Approved For Public Release]