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Electronic Health Records: VA has Made Progress in Preparing for New System, but Subsequent Test Findings Will Need to Be Addressed

Descriptive Note:

[Technical Report, Congressional Report]

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VA relies on its health information system - the Veterans Health Information Systems and Technology Architecture VistA - to deliver healthcare to 9 million patients annually. VistA contains the departments EHR and exchanges information with many other applications and interfaces. However, VistA is a technically complex system, has been in operation for more than 30 years, is costly to maintain, and does not fully support VAs needs. In May 2018, VA contracted to acquire a commercial EHR system as part of its EHRM program over 10 years at a maximum cost of 10 billion. GAO was asked to review VAs EHR deployment. This report discusses progress VA is making on implementing the new EHR system, among other topics. To perform its review, GAO assessed VAs progress toward making system configuration decisions, developing system capabilities, developing system interfaces, completing end user training, and resolving system test findings. GAO also interviewed relevant officials.

Subject Categories:

  • Information Science
  • Medicine and Medical Research

Distribution Statement:

[A, Approved For Public Release]