Robots and Rogue Thinkers: Leveraging Organizational Learning Theory to Prevent Catastrophic Failure After Rapid Fielding of Disruptive Technology
NAVAL WAR COLLEGE NEWPORT RI NEWPORT United States
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This research examines the intersection of future AI-infused machine-learning systems and human adaption through an organizational learning lens to identify conceptual lessons and key actionable issues for senior Service, Joint Staff, and Department of Defense leaders in order to prevent catastrophic failure following rapid technological fielding in the future. The study uses contextual-phenomenon analysis of historic responses when innovative and disruptive technology is fielded rapidly to warfighters and assesses results through an organizational learning and change management lens. The application of multi-looping organizational learning theory demonstrates parallels with the elegant simplicity of John Boyds OODA loop model that emphasizes agility and innovation through faster situational awareness and feedback. It provides a pragmatic methodology to fill a gap between formal training and formal education with self-directed learning and a collective training crucible to improve organizational warfighter mental agility .While two conceptual next-step intervention solutions are presented to preempt future disruption as the military looks towards the rapid fielding of AI-infused weapon systems, the research may be applied to prevent organizational failure from an inability to learn, anticipate, or adapt during any disruptive or catastrophic event.
- Administration and Management
- Human Factors Engineering and Man Machine Systems