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Business Systems Modernization DOD Has Made Progress in Addressing Recommendations to Improve IT Management, but More Action Is Needed

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Technical Report

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United States Government Accountability Office Washington United States

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Why GAO Did This Study. DOD spends billions of dollars each year on systems to support its key business areas, such as personnel and logistics. For fiscal year 2020, DOD reported that its business system investments are expected to cost about 8.9 billion. GAO has made many recommendations to DOD aimed at strengthening defense business systems management. Further, U.S. Code Title 10, Section 2222 requires DOD to perform activities aimed at ensuring that these investments are managed efficiently and effectively. The National Defense Authorization Act for Fiscal Year 2016 included a provision for GAO to report on the extent to which DOD is complying with the codes requirements. Accordingly, the objective of this review was to assess the extent to which DOD has taken actions that comply with the codes requirements for ensuring that business system investments are managed efficiently and effectively.To do so, GAO selected 12 recommendations that DOD had not implemented as of June 2019, and assessed the departments subsequent actions on the recommendations through November 2019 against the requirements in the code. GAO also analyzed DODs business systems guidance and business enterprise architecture documentation, and interviewed relevant DOD officials. What GAO Recommends. GAO is not making any new recommendations in this report. As of November 2019, DOD had not yet implemented eight of the 12 prior recommendations. GAO will continue to monitor DODs actions to address the remaining recommendations.

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  • Administration and Management
  • Economics and Cost Analysis

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