Building the Decision-Making Environment in the Information Age: An Analysis of Defense Program Manager Decision-Making in Complex and Chaotic Program Environments
NAVAL POSTGRADUATE SCHOOL MONTEREY CA MONTEREY United States
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In order to better understand how a program manager creates situational awareness and understanding in chaotic program environments, this project focuses on how a program manager gains insight in the decision-making process. The non-linearity of events in which human decision-making is predicated is chaotic and may have certain similarities and patterns that can be studied with regard to their association with the individuals involved in the decision-making process. If we better understood the human-in-the-loop influence on decision-making in the modern, information-supersaturated environment, perhaps future organizational and leadership theories and methods could be better tailored to the environment, ultimately leading to more predictable outcomes. This case study will begin to provide a greater level of insight into these issues and will be the basis of future research.
- Information Science
- Personnel Management and Labor Relations