Accession Number:

AD1069555

Title:

Why Do Programs Fail An Analysis of Defense Program Manager Decision Making In Complex and Chaotic Program Environments

Descriptive Note:

Technical Report

Corporate Author:

NAVAL POSTGRADUATE SCHOOL MONTEREY CA MONTEREY United States

Report Date:

2018-12-01

Pagination or Media Count:

87.0

Abstract:

Department of Defense DoD program managers ability to make effective decisions is critical to a programs performance. This qualitative study of two DoD program managers shed light into their decision-making processes in complex and chaotic programmatic environments. Additionally, this study specifically focuses on four aggregate categoriesleadership, attitude, bureaucracy, and reputation. These categories have profound influences on the program managers ability to process information, make sense of a situation, and make decisions accordingly. By understanding how program managers perceive reality when facing challenges, we could potentially introduce necessary changes, adopt proven practices, and redirect resources toward efforts that would help program managers make more effective decisions.

Subject Categories:

  • Administration and Management
  • Personnel Management and Labor Relations

Distribution Statement:

APPROVED FOR PUBLIC RELEASE