Accession Number:

AD1046366

Title:

Return on Investment for the United States Navy's Training with Industry Program

Descriptive Note:

Technical Report

Corporate Author:

Naval Postgraduate School Monterey United States

Personal Author(s):

• Flynn,Melissa S.
• Souksavatdy,Amphay

Report Date:

2017-06-01

Pagination or Media Count:

121.0

Abstract:

Annually, the United States Navys Supply Corps selects four officers to participate in its Training with Industry TWI program. This program takes the selected officers out of traditional Navy Supply Corps billets and sends them to work with one of four Fortune 500 companies, ExxonMobil, Starbucks, The Home Depot, or FedEx. Lessons learned from these companies and their best business practices are to be brought back to the fleet during a follow-on three-year utilization tour after the TWI program. To develop an ROI metric for Naval Supply Systems Command NAVSUP to apply to its TWI program, this MBA project researched three ROI methodologies, the Kirkpatrick model, Schmidts seven steps model, and Phillips five-level ROI framework. Combining elements of the three methodologies, an adaptable metric was developed for NAVSUP. The net benefit of the program divided by the program costs results in an ROI of 88. Additional intangible benefits obtained include meeting capability gaps, meeting NAVSUPs objectives, and increasing the professional value of the Supply Corps officers. It is recommended that NAVSUP adjust its utilization of the officer to maximize the benefit, use the forms developed to improve data collection, and assign participants additional qualification designations AQDs upon TWI program completion.

Descriptors:

• return on investment
• military supplies
• naval procurement
• military acquisition
• military training
• lessons learned
• officer personnel
• cost analysis

Subject Categories:

• Economics and Cost Analysis

Distribution Statement:

APPROVED FOR PUBLIC RELEASE