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Analysis of the Salvation Army World Service Offices Disaster Relief Capabilities

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Technical Report

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Naval Postgraduate School Monterey United States

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In the aftermath of a disaster, relief agencies rush to assist the affected population. However, lack of coordination between these agencies often results in poor resource management, which undermines efficacy and efficiency. This report facilitates inter-agency collaboration, particularly between military and non-military entities, by conducting a case study of one non-government organization involved in disaster relief. With the second-highest revenue among major non-government organizations in the United States, the Salvation Army in Americaand, by extension, its international arm, the Salvation Army World Service Office SAWSOis an ideal candidate for evaluation. This report evaluates SAWSOs disaster response capabilities by analyzing its organizational history, operational competencies, and financial resources. The results of this report offer a foundation for military and other humanitarian relief agencies to pursue collaborative efforts and increase the overall efficiency and efficacy of future disaster response operations. This reports findings indicate that SAWSO is a highly efficient organization from a financial standpoint, and that it offers a variety of relief capabilities that vary by region, with the provision of shelter, settlement, and non-food items among its strongest and most consistent competencies.

Subject Categories:

  • Government and Political Science
  • Military Operations, Strategy and Tactics
  • Administration and Management

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