A LEADER'S GREATEST VOICE: WHAT THEY DON'T SAY!
AIR COMMAND AND STAFF COLLEGE, AIR UNIVERSITY MAXWELL AFB United States
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The Air University Online Masters Program OLMP Leadership Concentration provides its students professional military education at the company grade level which in part focuses on speaking and listening. In addition, the Air Force AF Institutional Competency List provides competency goals and proficiency behaviors an officer must meet in order to be considered skilled. Skilled competencies in both speaking and listening require knowledge in the use of effective body language and nonverbal communication. An evaluation of the OLMP Leadership Concentration curriculum was conducted to measure how well the current curriculum met the competency goals and proficiency behaviors desired by the AF in the competencies of speaking and listening. Key findings revealed a largely cursory level of knowledge was provided in the curriculum content. This contributed to gaps in competency goal attainment, as well as an imbalance between the knowledge provided for the speaking verses listening competencies. Changes to the program curriculum are recommended to address the gaps in competency goal attainment and balance content provided between the speaking and listening competencies.
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