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Telework and the Manager Employee Relationship

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Technical Report,25 Jul 2016,06 Apr 2017

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Defense Acquisition University Aberdeen Proving Ground United States

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Leaders within the federal government recognize the important role that telework plays in supporting and maintaining a healthy work-life balance for its workforce. While much has been written about the positive effects of telework, almost no attention has been paid to the impact it can have on relationships. This paper examines teleworks impact on relationships, specifically the manager-employee relationship. The importance of the manager-employee relationship cannot be overstated, because the quality of that relationship will more than likely affect the overall health and performance of an organization. And telework radically changes that relationship. It changes not only the way managers and employees interact, but how they view each other and their organization. Understanding the psychological effects of telework will better prepare our workforce to function in an increasingly virtual work environment. Using a causal-comparative research method, this paper examines the impact that telework can have on relationships and makes some suggestions on how to improve telework training in order to help build and maintain a positive work environment.

Subject Categories:

  • Personnel Management and Labor Relations
  • Psychology

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