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A Cooperative Communication System for the Advancement of Safe, Effective, and Efficient Patient Care

Descriptive Note:

Technical Report,15 Aug 2012,29 Nov 2016

Corporate Author:

Applied Research Associates, Inc. Fairborn, United States

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The Cooperative Communication System CCS is intended to improve patient care by supporting Burn ICU clinical decision making through computer-based decision and communication support. This project followed three phases foundation research, prototype development, and prototype assessment. In Phase 1, we collected and analyzed data on clinician patient care and unit management, revealing 21 barriers to cognitive work, and producing 39 requirements for the CCS. During Phase 2, we developed use cases and information design prototypes based on Phase 1 findings. We also developed a software prototype that translated the information design into an interactive interface and reviewed it in January 2015 with 26 members of the USAISR clinical staff. The ARA machine learning team developed approaches that survey patient data to detect clinically relevant patterns and trends. We evaluated the software prototype for individual usability with 42 clinicians at the USAISR in early November 2015 and with two 3-member teams to assess suitability for team decision making and communication in June 2016. The completed CCS prototype has been delivered to AISR.

Subject Categories:

  • Medicine and Medical Research

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