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Enhancing mHealth Technology in the PCMH Environment to Activate Chronic Care Patients

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Technical Report,17 Aug 2015,16 Aug 2016

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Clemson University Clemson United States

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The potential of mobile health mHealth technologies in the care of patients with diabetes and other chronic conditions has captured the attention of clinicians and researchers. Efforts to date have incorporated a variety of tools and techniques including web-based portals, tailored behavioral text messaging, remote collection of biometric data, electronic coaching, electronic-based health education, secure e-mail communication between visits, and electronic collection of lifestyle and quality of life surveys. Each of these tools, used alone or in combination, have demonstrated varying degrees of effectiveness. Some of the more promising results have been demonstrated using regular collection of biometric devices, tailored behavioral messaging, secure e-mail communication with clinical teams, and regular reporting of quality of life variables. In this study, we seek to incorporate several of the most promising mHealth capabilities in a patient centered medical home PCMH workflow. We aim to address underlying technology need and gaps related to the use of mHealth technology and the activation of patients living with Type-2 diabetes. Stated differently, we enable supporting technologies while seeking to influence patient activation and self-care activities.

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