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IT Workforce: Key Practices Help Ensure Strong Integrated Program Teams; Selected Departments Need to Assess Skill Gaps

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Technical Report

Corporate Author:

U.S. Government Accountability Office Washington United States

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In fiscal year 2017, the federal government is expected to spend more than 89 billion on IT. In many instances, agencies have not consistently applied best practices that are critical to successfully acquiring IT investments, such as ensuring program staff have the necessary knowledge and skills. In an effort to aid agencies in successfully delivering projects, the Office of Management and Budget has called for the development and use of IPTs for federal IT acquisitions to ensure that projects consist of the appropriate mix of individuals. GAO was asked to review IPTs for federal IT acquisitions and the federal governments IT workforce planning.GAOs objectives were to 1 identify key characteristics of comprehensive IPTs responsible for managing major federal IT acquisitions, and 2 evaluate whether selected federal agencies are adequately assessing and addressing gaps in knowledge and skills that are critical to the success of major IT acquisitions. To do so, GAO reviewed relevant literature interviewed IPT experts and evaluated IT workforce efforts at five departments Commerce, Defense, Health and Human Services, Transportation, and the Treasury.

Subject Categories:

  • Computer Programming and Software
  • Personnel Management and Labor Relations

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