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How Can Improvements Be Made to the United States Metrorail System (With a Focus on the Washington Metropolitan Area Transit Authority Metrorail System) to Enhance Safety for Its Riders

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Technical Report,10 Aug 2015,10 Jun 2016

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US Army Command and General Staff College Fort Leavenworth United States

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An estimated 4,000,000,000 of Americans use Metrorail mass transit on an annual basis, with 271,160,000 of those riders using the Washington Metropolitan Area Transit Authority WMATA Metrorail system. With frequent accidents and crimes happening on these systems, the need for rider safety has dramatically increased. The research question investigates Metrorail accidents that resulted in injuries of its riders, loss of equipment, and the costs associated. These accidents are results of equipment malfunctions, operator error, and command and control functions within the administration. The need for rider safety is a security concern for all riders involved, whether it is citizens commuting to work, families traveling into the National Capital Region, or tourists that are traveling to visit the Nations Capital. The public opinion of the WMATA Metrorail system has been on a gradual decline over the years due to the accidents, current system malfunctions, and rising commuter costs.

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