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Independent Review of the Defense Logistics Agencys Roles and Missions

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Technical Report

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Institute for Defense Analyses Alexandria United States

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This review of the roles and missions of the Defense Logistics Agency DLA was prompted by congressional concerns over DLAs responsibilities when compared with those of its Military Service customers. The review finds that DLA is successfully demonstrating the benefits of DODs policy of consolidating certain functions. DLA is well organized and well managed, and it is successfully helping DOD take advantage of the Departments economies of scale in supply and distribution. In particular, DLA has the core competencies required to manage its business effectively and efficiently demand planning, inventory management, contracting, and storage and distribution. New responsibilities in retail support to Service industrial activities depots and shipyards have proved challenging, but concerted management attention in recent years has resulted in significant improvements. This review provides recommendations for further strengthening DLAs customer focus, and, in particular, its ability to meet the needs of its industrial retail customers.

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