Project Portal User-Centered Design and Engineering Report
SPACE AND NAVAL WARFARE SYSTEMS CENTER PACIFIC SAN DIEGO CA SAN DIEGO United States
Pagination or Media Count:
This technical report contains detailed ergonomic research conducted by the User-Centered Design and Engineering UCD and E team. The research was specific to the portal. The portal is a web interface SSC software solution for project managers. It is based on web navigation schemes, and follows time-tested human factors of web design. Successful software must be easy to use, ergonomic, and simple in its design. This report details research the UCD and E team conducted that focused on improving those three areas in the portal software interface. The report follows research conducted in many areas. Wireframe usability tests conducted in April 2015 helped isolate user design issues that once resolved made using the portal software much more intuitive. Usability tests conducted in May 2015 focused on improving navigation, interface design and user task performance. Part of the study included an AB STUDY. The UCD and E team used an eight-question survey to compare four competing design options to understand which of four methods of secondary portal navigation users deemed easier to use. The result of the AB study showed two choices testing superior to the rest. Testing included rapid user testing. Rapid user testing allowed suggested user changes to be made to the user interface as soon as a problem is identified. This allowed the solution to be validated quickly whether the solution was successful or needed further work. Research captured a majority of user experience issues. Based on findings, the UCD and E team reported found flaws to the development team. Issues found in the portal software study were used to improve new versions of the portal software.
- Computer Programming and Software
- Human Factors Engineering and Man Machine Systems