Assessing the Quality and Value of Psychological Health Care in Civilian Health Plans: Lessons and Implications for the Military Health System
Rand Corp National Defense Research Institute Santa Monica United States
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The Military Health System MHS strives to provide high-quality care and improve outcomes for individuals with psychological health conditions. Over the past decade, the MHS has provided care to a growing number of individuals with psychological health conditions, such as post-traumatic stress disorder PTSD and major depressive disorder. However, little is known about the extent to which the MHS delivers care that is consistent with evidence-based clinical practice guidelines or whether it is achieving positive outcomes for its service members. To better understand these issues, the Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury DCoE asked the RAND Corporation to conduct case studies to identify the ways in which civilian health plans measure the quality of psychological health care delivered by providers in their networks. This work was part of a larger RAND effort to develop a framework and identify a set of measures for monitoring the quality of care the MHS provides for psychological health conditions.