A Systems Study of the Central Appointment System at Walter Reed General Hospital,
ARMY MATERIEL COMMAND TEXARKANA TEX INTERN TRAINING CENTER
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The purpose of this study was to suggest improvements for Walter Reeds central appointment system. The problem was not only methods improvement, but also one of improving the scheduling of patients to clinics and doctors in the department of hospital clinics. The literature is reviewed and a determination of the pertinent clinic operational characteristics is made. The department of hospital clinics and the central appointment system are both analyzed. Results of the collected data are presented and specific recommendations are made from the findings. Finally, the concept of a computer assisted central appointment system is developed with both set-up and operational procedures detailed.
- Medical Facilities, Equipment and Supplies