Attitudes and Performance in One-Way and Two-Way Communication: A Cross-Cultural Comparison.
ROCHESTER UNIV N Y MANAGEMENT RESEARCH CENTER
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The attitudes and performance of 2329 managers from 20 countries using one-way and two-way communication of geometric patterns in a communication simulation were compared. The vast majority of managers in every country preferred two-way communication both as receivers and as senders of information although two-way communication required more time than one-way. These preferences were reflected in greater accuracy two-way than one-way for most countries. Performance was not moderated by country differences, nor were attitudes moderated by educationtraining background. Modified author abstract
- Non-Radio Communications