A Hierarchy of Objectives and Related Performance Indicators for Aircraft Maintenance Organizations.
AIR FORCE INST OF TECH WRIGHT-PATTERSON AFB OHIO SCHOOL OF SYSTEMS AND LOGISTICS
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There were three main objectives which the authors intended to accomplish in the thesis. The first thesis objective was to formulate the hierarchy of maintenance objectives by determining the primary objective of the base level aircraft maintenance organization and the subordinate objective which must be achieved prior to the achievement of the primary maintenance objective. The second thesis objective was to identify those measurable performance indicators that would permit maintenance managers to monitor, via the exception prinicple, progress toward the accomplishment of the maintenance objectives. The third and final thesis objective was to establish the frequency with which the identified performance indicators should be observed to insure timely correction of out-of-tolerance performance.