Communication Net Versus Role Clarity Factors in Predicting Task Satisfaction Among Laterally Divided Command Teams.
PURDUE UNIV LAFAYETTE IND
Pagination or Media Count:
Ninty-Six male subjects participated in twenty four four-man teams in the Tactical and Negotiations Game, a complex decision making environment, for a total of nine hours. The teams were composed of equal ranked co-commanders, but were divided into two-man subteams with different primary responsibilities. For half of the groups, the subteams were allowed to remain in physical contact with one another. The subteams of the remaining groups were removed to separate rooms and could communicate via telephone only. Task satisfaction was assessed for all members of all teams and compared against hypotheses derived from communication net theory and role clarity theory. The hypotheses derived from neither position were directly supported, although the obtained data fit a role clarity position more closely than a communication net position. It is concluded that, in terms of task satisfaction, the lateral subdivision of command teams might best be achieved by assigning relatively more importance to the role clarity factors of the situation than to the communication net factors. Author