Hidden Personnel Costs of Nonstandard Systems.
OFFICE ASSISTANT VICE CHIEF OF STAFF (ARMY) WASHINGTON D C MANAGEMENT INFORMATION SYSTEMS DIRECTORATE
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The study quantifies the hidden personnel cost which accrues from several, nonstandard versus a standard, large-scale management information system. The cost is incurred during the period when a person is newly assigned to a position and to the associated system. The cost can be construed as diminished, on-the-job productivity and is measured as man-years lost. The functional area specially addressed was the Army-wide, personnel system. The subject population consisted of those enlisted men holding a 71H andor 74C personnel particular MOS. Scenarios were defined and simulated for the MVA in the 71-79 timeframe. These scenarios descriptively named Anticipated MVA, Optimistic MVA, Vietnam Revisted, and Rigorous Comparison represented typical rotation, malassignment, and attrition rates in the context of various system mixes. The study showed that system standardization decreases the man-years lost for a given level of personnel turbulence. Further it illustrated that system standardization yields the greatest saving when personnel turbulence is minimized. Author
- Administration and Management
- Personnel Management and Labor Relations