Dental Clinic Scheduling a Simulation Approach
AIR FORCE INST OF TECH WRIGHT-PATTERSON AFB OH SCHOOL OF ENGINEERING
Pagination or Media Count:
The dentists working in the restorative section of the Dental Clinic at the Wright-Patterson AFB Medical Center were frequently incurring large amounts of idle time. Two different simulation models which utilized patient arrival time, restorative service time and the dentists estimate of the service time required for each patient were developed to enable experimentation with several different type appointment systems. Initiating these two systems requires scheduling patients for follow-up appointments during different clinic sessions than those scheduled for their initial appointment. Initiation of these two appointments systems will result in approximately a 25 increase in the number of patients scheduled with an associated average patient waiting time and average dentist idle time of less than 17 minutes.
- Medicine and Medical Research