Parallel Operations of Sequential Service Lines with Interline Transfer.
CASE WESTERN RESERVE UNIV CLEVELAND OHIO DEPT OF OPERATIONS RESEARCH
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Scientific analysis of servicing processes has resulted in the development of sequential servicing where in a unit requiring service is processed through a fixed number of stages sequentially. A detailed study of such a system has been presented by Boling. In this paper a large servicing system consisting of a finite number of identical sequential service lines is considered. These lines are operated in parallel but interline transfers of units are made whenever advantageous. Using time homogeneous Markov Chain, a model is developed for analyzing the operation of such a system. It is shown that interline transfers of units result in improved performance of the system. Practical considerations in the implementation of this mode of operation are discussed besides illustrating the model. Author
- Operations Research
- Manufacturing and Industrial Engineering and Control of Production Systems