Determinants of Global Satisfaction: Organizational Differences.
MINNESOTA UNIV MINNEAPOLIS INDUSTRIAL RELATIONS CENTER
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To identify the determinants of satisfaction for managers, a decremental stepwise multiple regression analysis was run on the exempt employees in five companies. There were 27 predictor variables, each reflecting satisfaction with some specific aspect of work. The variable to be predicted was global satisfaction. It was expected that the determinants would vary from company to company because the company situations are different and the determinants would reflect the particular situations. The resulting individual company regression models did show differences even though these five companies were members of the same corporation. The results of this study do not explain why there are differences or what effects manipulation of the determinants would have these questions require further study. The method, however, does describe the factors accounting for global satisfaction for particular companies. The method is generalizable and can be used as a follow-up measure of change resulting from experimental manipulations of the determinants. Author
- Personnel Management and Labor Relations