Individual and Organizational Forces Influencing the Interpretation of Indicators
INSTITUTE FOR DEFENSE ANALYSES ALEXANDRIA United States
Pagination or Media Count:
The paper is a review of the major psychological and organizational factors which may distort the interpretation of indicators. A general lens model is used to explain how indicator data are pattern matched to earlier learned hypotheses about possible outcomes. The forces influencing judgment within this model work in a way to produce conservative, inertia-bound evaluations. A series of recommendations to counter informational biases is included.
- Administration and Management