Accession Number:

AD0705593

Title:

A STUDY OF CALL PROCESSING ON THE AN/TTC-15M SWITCHBOARD

Descriptive Note:

Technical memo.

Corporate Author:

HUMAN ENGINEERING LAB ABERDEEN PROVING GROUND MD

Personal Author(s):

Report Date:

1969-08-01

Pagination or Media Count:

71.0

Abstract:

The report covers the second in a series of studies directed towards analyzing the operator call-processing efficiency of a new family of cordless manual switchboards currently within the Armys inventory. Subjects were required to process a battery of 50 simulated calls of various types in each mode of operation. Call-processing time and operator error were measured and later integrated into actual tactical telephone traffic data for analysis.

Subject Categories:

  • Personnel Management and Labor Relations
  • Non-Radio Communications

Distribution Statement:

APPROVED FOR PUBLIC RELEASE